Customer Support IndexE Book Purchase of the Laymans Guides 1 and 2, Tears on a keyboard Q. I was unable to download the books, what do I need to do to obtain them? Answer Q. I have the username and password but I still can not get into the protected area to download the books. Answer Q. I have downloaded the books but all I can see are blank or blacked out pages? Answer If your problem or
query is not answered here, please Q. I was unable to download the books, what do I need to do to obtain them? A. Go to the support form by clicking here and ensure you fill out as much detail as possible on the form which will help the Customer Services to identify your account and quickly resolve your problem. Q. I have the username and password but I still can not get into the protected area to download the books. A. All Usernames and Passwords are case sensitive. Please ensure you are typing in your username and password correctly. Q. I have downloaded the books but all I can see are blank or blacked out pages? A. This identifies that you are likely to be using an older version of Adobe Acrobat Reader, version 3 or 4. To over come this fault go to the adobe web site and download the latest version. Return to the Customer Support Index Go to the Customer Support Enquiry Form
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